Course Outline
- Identifying your unique negotiation style
gaining insight into your personal approach and its influence on negotiation dynamics
- Competitive or cooperative?
determining the most effective strategy for the situation
- The need for creativity and flexibility
exploring alternative solutions and resolving complex issues
- Managing expectations
navigating the pre-negotiation phase and initial discussions effectively
- Non-verbal communication
leveraging body language to strengthen your verbal message
- The importance of preparation
outlining the essential steps to take before the negotiation begins
- Shifting the balance of power
recognizing the strengths and vulnerabilities of all involved parties
- Goals and objectives
defining acceptable outcomes and identifying non-negotiable boundaries
- Looking beyond demands to interests and concerns
uncovering the underlying motivations and true priorities of the other party
- Identifying variables
determining what concessions can be made at minimal cost and what value you seek in exchange
- Making and justifying proposals
presenting and validating the value of your offer in the other party's perspective
- How to respond to proposals
articulating reasons for rejection and formulating counter-offers
- Use of questions
employing conditional inquiries to evaluate solutions without making definitive commitments
- The bargaining process
exchanging concessions to reach mutually beneficial win-win results
- Dealing with deadlock
utilizing strategies to overcome stalemates and break through impasses
- Responding to price challenges
techniques for defending your pricing position
- Securing the deal
summarizing agreements and closing to prevent expensive misunderstandings
Requirements
Given the course’s extensive reliance on hands-on activities, a minimum of four attendees and two facilitators is required to ensure an effective learning environment.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept
