Schița de curs
1. Introduction to Lean Thinking (2 hours)
- What is Lean? Origin and evolution
- Lean Principles: Value, Flow, Pull, Perfection
- Types of waste (muda) in services
2. Lean for Managing Requirements and Projects (4 hours)
- VOC (Voice of the Customer)
- Prioritization techniques: MoSCoW, WSJF, Effort-Impact Matrix
- A3 Project Thinking (structure and application)
- Lean vs Agile vs Six Sigma (brief comparison)
3. Lean Kanban (4 hours)
- Fundamentals and elements of the Kanban system
- Board management
- Pull and Work In Progress (WIP) criteria
- Flow indicators: Lead Time, Cycle Time, Takt Time
4. Lean in Processes (4 hours)
- VSM (Value Stream Mapping)
- Waste identification in banking processes
- KAIKAKU
5. Other Lean Tools (2 hours)
- GEMBA
- KAIZEN
- Root cause identification: Ishikawa, 5 Whys
- POKA-YOKE
Summary and Next Steps
Cerințe
- An understanding of basic project management concepts
- Experience with process workflows in a business or banking context
- Familiarity with Agile or Lean principles
Audience
- Process managers and analysts
- Project managers in banking and financial services
- Professionals involved in requirements gathering and process improvement
Mărturii (5)
Formatorul este foarte bine informat asupra subiectului și este capabil să ofere exemple din lumea reală prin experiența sa.
Nouf
Curs - Agile Software Testing with Continuous Integration
Tradus de catre o masina
Videoclipurile cu mesaje specifice.
Laurentiu
Curs - Lean Six Sigma
Tradus de catre o masina
Mi-am plăcut setările în grupuri mici
Kristin Standen - Orica Canada
Curs - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
Tradus de catre o masina
Exercițiile de simulare (atelierul) m-au dat o senzație reală despre cum este să traiesc procesul de "lean". Acesta oferă un "efect aderență" teoriilor discutate.
Bethany Magpayo - InSolem SARL
Curs - Lean Services: Lean Management For The Service Industry
Tradus de catre o masina
Că după 3 zile de antrenament am o viziune completă despre cum să le folosesc în cazul meu, cum să calculez eficiența, cum să abordez angajații negativi și multe altele.
Joanna Meza - Zurich Insurance
Curs - Managing Agile Projects with Lean and Kanban
Tradus de catre o masina